Summit Speakers
Additional speakers and topics to be announced.
Richard Migliori, M.D.
Executive Vice President and Chief Medical Officer of Business Initiatives and Clinical Affairs
UnitedHealth Group

KEYNOTE SPEAKER
TOPIC: Transformational Change in Health Services' Performance Through Business Intelligence
As executive vice president of Business Initiatives and Clinical Affairs for UnitedHealth Group, Dr Migliori is responsible for ensuring clinical excellence and linking that excellence to practical clinical outcomes and robust business results. Dr. Migliori also serves as chief healthcare officer of UnitedHealth Group Alliances, a division of Ovations, Dr. Migliori is responsible for the Health Care Transformation on behalf of AARP. In addition to the above responsibilities, Dr Migliori was recently appointed Chief Medical Officer for all of OptumHealth, representing the breadth of OptumHealth's clinical agenda, strategy, and focus both internally within UnitedHealth Group and externally to current and prospective clients, policy makers and consultants.
Dr. Migliori joined UnitedHealth Group in 1996. He brings to his current executive position over 20 years of experience in the health care sector, including time as CEO of four diverse companies. Under his leadership at UnitedHealth Group, Dr. Migliori spearheaded the design, organization and management of national health care delivery networks. He has previously served on the Harvard University / Kennedy School of Government Health Care Delivery Policy Committee, and is a member of the American Society of Transplant Surgeons and the Advisory Committee on Transplantation advising the Secretary of Health and Human Services on public policy for human organ transplantation. He has published more than 35 articles on topics ranging from continuous quality improvement methods in a clinical setting to surgical oncology and solid organ transplant.
Dr. Migliori holds a Doctor of Medicine degree from Brown University and completed a National Health Research Fellowship in immunology, transplantation and oncology funded by the National Institutes of Health. He is certified by the American Board of Surgery.
Darren Taylor
Vice President, Enterprise Analytics and Data Management
Blue Cross and Blue Shield of Kansas City

KEYNOTE SPEAKER
TOPIC: Enabling Business Success with Best Practice Data Management
Blue Cross Blue Shield of Kansas City's Information Access Division, lead by the Summit's keynote speaker, Darren Taylor, received the 2010 Best Practice Award in the category of Enterprise Data Warehousing by The Data Warehousing Institute (TDWI).
BCBS Kansas City's objective was to turn data into an asset that created a competitive advantage. The resulting solution incorporates data from 45+ sources and provides a single view of vast amounts of information. In addition, a center of excellence was formed that brought technology and business staff together into a single organization accountable for data governance, data stewardship, and program execution. The solution has enabled efforts that improve member health, enhance operations, and reduce medical and administrative costs. The quantified benefits made possible by this initiative fall into four primary categories - improved data management efficiency (cost avoidance), reduced medical costs, elimination of outsourced health management programs, and increased revenue through customer retention. A conservative estimate quantifies the results at a 332 percent return on investment over a six-year period, with the breakeven point at 20 months into the effort.
Darren will share key factors in their journey to success and glimpses into what's next. Specific topics will include organizational and culture change, moving data management from a project to a program, and connecting critical business functions to a data management program.
About Darren:
Darren Taylor is the Vice President of Blue Cross and Blue Shield of Kansas City's Enterprise Analytics and Data Management Division. He is currently accountable for the development, delivery and maintenance of business intelligence solutions; data management functions (data warehouse, data governance, etc.); and enterprise analytics, including actuarial services. Previous to his current assignment, Darren was accountable for the plans Integrated Business Systems Division which supports marketing, integrated health management, and member-centric operational areas of the company. Darren's other background includes 18 years of leadership experience in provider contracting and reimbursement, managed care system implementation, data warehousing, and healthcare analytics. He holds a Bachelors degree in Accounting from Truman State University and a Masters in Business Administration from Baker University.
TOPIC: The Future of Chaos: Dealing with Exploding Data Volumes, Skyrocketing Demands, and Shrinking Staff While Delivering Continuous Improvement in Outcomes
Health care reform, rising costs and ever-exploding data volumes, combined with shrinking analyst and IT staffs are making it increasingly difficult for health care system executives and other key decision makers to effectively manage better outcomes, whether they are clinical, operational or financial. Overloaded IT and BI teams are struggling to keep up with the increasingly complex demands of their executives and decision makers. What is the plan for the future? Continuing to run thousands of reports a day is not a scalable strategy when data volumes per organization are doubling in size every 18-24 months. How are you going to handle these exploding data volumes and the increasing demands from your executives and decision makers? Doubling or tripling your staff is not a feasible option.
This presentation will discuss the dilemma we all face in these days of ever-exploding data and complexity. We will cover effective strategies to consider, including the use of technologies such as analytics to battle exploding data and staffing bottlenecks, and for meeting the increasing demands of your hospital executives and key decision makers. Generic BI tools are powerful, but their use has some severe limitations because they were designed for power users and analysts, which hinders the ability to extract valuable insight from your data. This session will provide some fresh thinking on solutions and strategies that scale as data volumes explode, without an endless need to focus more and more people on the problem in order to derive the greatest benefit from your data assets.
About Bob:
Bob Lokken is the founder and CEO of WhiteCloud Analytics, an analytic software company focused on health care solutions that unlock the insights necessary to improve performance and outcomes. Bob was previously the founder and CEO of ProClarity Corp., winner of over 40 industry awards for analytic and performance management technologies. Lokken authored the key patents behind the company's market-leading technology, and led the company from its founding until May 2006, when ProClarity was acquired by Microsoft Corporation. After the acquisition, Lokken joined Microsoft and led the Business Intelligence (BI) Product Management Group, driving the development of product and commercial strategies for the company's BI products.
Lokken is a frequent keynote speaker at industry conferences on the use of analytics to drive business results. Additionally, Lokken has an extensive background in health care. He has personally consulted with numerous health care organizations around the world and has helped cross-pollinate BI best practices into the health care industry. Bob holds a Bachelor of Science in Computer Science from Montana State University and has studied Operations Research and Business Administration at two different universities. Currently Bob serves on the Board of several community service and health system organizations.
TOPIC: Adding Clinical Analytics to a Mature Financial Data Warehouse
HealthEast has a mature financial data warehouse that supports operational efficiency and effectiveness analysis (e.g. volumes; costs; throughput). The role of the clinical analytics team in the Informatics Department is to support operational reporting from the clinical source systems (i.e. the Electronic Health Record/ "EHR") and to add clinical data extensions to the financial warehouse. This panel will present its adventure from perspectives of those doing the reporting, the ETL, and the analytics. This is considered an adventure rather than a journey because it involves exciting and sometimes risky experiences: new source systems with much more complex data; quality data with different security requirements; exposure / transparency / visibility of data at the individual clinician level. You will get insights from each stage of the process.
Panel Members:
Anne Roehrl
Anne is a Clinical Query Analyst with ten years experience in information management and reporting in a variety of healthcare organizations. She joined HealthEast early this year to manage the clinical reporting environment and add SQL expertise to the team.
Dave Pendleton
Dave is an ETL expert with 20 years in reporting and data warehouse applications. He joined HealthEast earlier this year to create ETL as a key component of the HealthEast IT infrastructure.
Monica Hemming
Monica is a healthcare quality specialist who has over 20 years of healthcare data experience and has been at HealthEast for 2 years as a Clinical Outcomes analyst. She is responsible for requirements determination through end product delivery of clinical analytics in the McKesson Horizon Performance Manager (HPM) and Horizon Business Insight (HBI) tools.
Eric Landis
Senior Data Steward
Prime Therapeutics
TOPIC: Implementing Data Governance and Stewardship: Lessons Learned and Learning
Learn important dos and don'ts through an honest assessment of the first two and a half years of implementing a Data Governance program at a large Pharmacy Benefit Management Company. Topics to be discussed will include executive sponsorship, culture change, communication, business value, collaboration, and organizational structure and staffing. Bring your data governance challenges for discussion and we can learn from each other.
About Eric:
Eric Landis is the Senior Data Steward at Prime Therapeutics. Prime is a privately-held pharmacy benefit management company that provides pharmacy solutions for health plans, employers and their members. Prime's core services include claims processing, reporting and data analysis, trend forecasting, clinical programs, mail-service pharmacy and more. Eric is responsible for implementing and managing Prime's data governance and stewardship program.
Eric has 20 years experience in information management and data governance. Prior to joining Prime, he consulted with government and corporate clients to establish metadata management programs, build controlled vocabularies, design data quality initiatives and gather information user requirements. He started his information management career as the director of an international non-profit information brokerage house.
Alan V. Abramson, Ph.D.
SVP, Information Services
Chief Information Officer
HealthPartners
Rajesh Shetye, MS
Senior Vice President
Chief Information Officer
LHC Group
Darren Taylor
Vice President, Enterprise Analytics and Data Management
Blue Cross and Blue Shield of Kansas City
TOPIC: Vision vs. Reality - Implementing BI with Realistic Resource Availability
BI could consume every resource you have! Gain insight into managing large projects with limited budgets and aligning vision with reality.
Panel Members:
Alan V. Abramson, Ph.D.
Alan Abramson is HealthPartners senior vice president for Information Services and chief information officer.
Mr. Abramson is active as an advisor or board member to numerous regional and national organizations for healthcare systems innovation and improvement, including: CaringBridge, American Lung Association of the Upper Midwest, University of St. Thomas Graduate School in Business, Chair for the Managed Care Executive Group, and Board Chair of the MN Health Information Exchange and MN HIPPA Collaborative.
He has served as Workgroup Chair for the Minnesota eHealth Advisory Committee workgroups for E-Prescribing 2011, Electronic Health Records 2015 and Exchange and Meaningful Use.
Rajesh Shetye, MS
Rajesh "Raj" Shetye joined LHC Group in January 2010 as Chief Information Officer. Mr. Shetye is also a Senior Vice President. Prior to joining the company, he served as Senior Manager with Simione Consultants. Mr. Shetye is an accomplished information technology and business professional with more than 20 years of executive and hands-on experience in the development, acquisition and implementation of IT solutions that solve business problems. Mr. Shetye has established a strong record of success in creating robust IT architecture and infrastructure.
His responsibilities include spearheading new IT/IS initiatives for the company and developing innovative solutions that improve business process performance and reduce costs. Mr. Shetye earned an Executive MBA from Weatherhead School of Management at Case Western Reserve University in 2000, as well as an MS in Computer Engineering from George Mason University in 1988.
Darren Taylor
Darren is the Vice President of Blue Cross and Blue Shield of Kansas City's Enterprise Analytics and Data Management Division. He is currently accountable for the development, delivery and maintenance of enterprise analytics, business intelligence technology solutions, and data management functions (data warehouse, data governance, etc.). Darren has been with BCBS Kansas City for over 18 years. In addition to his work in data management and analytics, he has also held leadership positions in provider network management and information systems.
Gina Sanvik, RHIA
Product Manager
QuadraMed Corporation
TOPIC: Getting Ready for ICD10
Transitioning successfully to ICD-10 will take preparation. This session will discuss the recommended steps for evaluating applications and users affected, preparation tips, and transition issues on the ICD-10 conversion at your health care facility. Assessment and critical success factor recommendations will be discussed.
About Gina:
Gina Sanvik is the Product Manager for QuadraMed Corporations Coding, Compliance and Abstracting software products. She has over nineteen years of HIM experience encompassing hospital coding, compliance and reimbursement. She is the President Elect for the Minnesota Health Information Management Association (MHIMA) and the Key Focus Area Lead of the MHIMA Coding Education and Coding Roundtables. She has participated in the American Health Information Management Association (AHIMA) ICD-10 Think Tank, ICD-10 Transition Coding Team and ICD-10 Summit Advisory Committee. She has attended the AHIMA Academy for ICD-10 and is a AHIMA ICD-10 trainer.
Larissa Moss
President
Method Focus Inc.

TOPIC: Agile Data Warehousing: Radical Idea or Practical Concept? (with brief healthcare case study by Laura Madsen, MS)
As you are working on your DW/BI project, you naturally draw upon your past experience with developing systems. To your dismay, you find that, in spite of your experience, your DW/BI project is unusually frustrating. The requirements appear to be a "moving target"; communication between staff members takes too long; working tasks in a traditional way seems to result in too much rework; and using a traditional methodology does not work at all. To top it all off, the business users are pressuring you for quick deliverables (90 days or less) as they are still "fine-tuning" their requirements. As the project team scrambles to meet those expectations, data standardization is skipped, testing is cut short, documentation is not done, and quality is compromised. The end result is often an independent data mart or silo BI application. Sound familiar? Is it really possible to do it right and still deliver in 90 days or less? It is - if you set aside the traditional project management methods and try a new agile approach.
Key Points:
- Why traditional methodologies don't work on DW/BI projects
- Agile DW versus agile BI
- What works and what doesn't on DW projects
- Extreme Scoping™ Agile Approach to DW and BI
About Larissa:
Larissa Moss is president of Method Focus Inc. She has 30 years of IT experience, with a focus on data warehousing and business intelligence for the past 23 years. She frequently speaks at conferences in the US and Europe on the topics of data warehousing, business intelligence, master data management, project management, development methodologies, and information asset management topics, such as enterprise information architecture, data integration, data modeling, and information quality. She is widely published. Her books include Data Warehouse Project Management, Impossible Data Warehouse Situations, Business Intelligence Roadmap, and Data Strategy. She is currently working on her next book Extreme Scoping™: An Agile Approach to EDW and BI. Her articles are frequently published in Teradata Magazine, Cutter IT Journal, TDWI Journal of Data Warehousing, TDWI Flash Point and EIMInsight Magazine. She can be reached at methodfocus@earthlink.net.
About Laura:
As the Healthcare Practice Leader for Lancet, Laura helps healthcare organizations understand the value of their data. Laura has more than 10 years of experience working in Business Intelligence (BI) and Data Warehousing for healthcare. In her previous role as Director of Business Intelligence for a pharmacy benefit management company, she led an enterprise-wide Business Intelligence project from pre-conception to execution. She is a veteran of United Health Group and most recently Ingenix, where she managed a commercially available suite of Business Intelligence tools. Throughout her vast experience, she has started and supported more than a dozen BI Initiatives and has worked with over 50 health plans nationwide.
Laura truly believes that "educating each other is the only way to go" and that "we are all data rich and information poor." In 2006, she founded the Twin Cities chapter of The Data Warehouse Institute (TDWI), an association of BI and Data Warehousing professionals interested in improving their knowledge and skill sets. The Midwest Healthcare Business Intelligence Summit was born in 2009 when Laura recognized the need for a concentrated educational & networking event for those practicing Business Intelligence in healthcare. At a national level, Laura speaks on topics including "How to Start a BI Program," "How to Market Your BI Program," Implications of BI for Healthcare," "Stats 101 for Business Users" and "Proven Strategies for Increasing User Adoption.".
Laura enjoys being a member of ACHE, the American College of Healthcare Executives and contributing to the Healthcare Channel on the BeyeNETWORK. You can read the blog about her work at: http://blog.lancetsoftware.com.




